Privacy Policy

Depending on how you interact with our website and services, we may collect the following categories of information:

• Contact details including your name, billing address, shipping address, phone number, and email address.
• Payment information including payment details, transaction information, payment method, and payment confirmation.
• Account information including your username, password, preferences, and settings.
• Transaction information including products you view, add to your cart, wishlist, purchase, return, exchange, or cancel.
• Device information including your device, browser, IP address, network connection, and other identifiers.
• Usage information about how and when you interact with or navigate our website and services.

• Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.
• Automatically through our website when you browse or use our services, including through cookies and similar technologies.
• From service providers that provide technology, payment, shipping, customer support, analytics, or other services.
• From partners and third parties where permitted by applicable law.

• To process payments, fulfill orders, arrange shipping, and provide our services.
• To manage customer accounts, preferences, and order-related communications.
• To improve our website, products, services, and shopping experience.
• To provide customer support and communicate with you.
• To detect and prevent fraud, unsafe activity, or misuse of our services.
• To comply with applicable laws and valid legal requests.

Where permitted by law and in accordance with your preferences, we may use your information to send promotional, advertising, or marketing communications by email, text message, or other available channels.

You may opt out of promotional communications at any time by using the unsubscribe option included in our marketing messages.

We may share personal information with trusted third parties when necessary to provide our services and operate our business:

• Payment processors and financial service providers.
• Shipping, fulfillment, and logistics partners.
• IT, cloud storage, analytics, and customer support providers.
• Government authorities or legal entities when required by applicable law.

We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with our services, improve functionality, and provide a more relevant shopping experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may contain links to websites or online platforms operated by third parties. If you visit a third-party website, we recommend reviewing its privacy policy and terms separately.

AEPEX is not responsible for the privacy, security, content, or practices of websites that we do not own or control.

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us so that we can review the request.

We take reasonable measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.

The length of time we retain your personal information depends on factors such as whether the information is needed to maintain your account, provide services, fulfill legal obligations, resolve disputes, or enforce our agreements and policies.

• Right to Access — You may have the right to request access to personal information we hold about you.
• Right to Delete — You may request deletion of certain personal information, subject to applicable law.
• Right to Correct — You may request correction of inaccurate personal information.
• Right to Data Portability — In certain circumstances, you may request a copy of your personal information.
• Communication Preferences — You may opt out of promotional communications using the unsubscribe option provided.

If you have concerns or complaints about how AEPEX handles your personal information, please contact us using the details provided below.

Depending on your location, you may also have the right to appeal a decision or submit a complaint to your applicable data protection authority.

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, appropriate safeguards and recognized transfer mechanisms may be used when personal information is transferred internationally.

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or other operational reasons.

When changes are made, we will publish the updated Privacy Policy on this website and update the "Last updated" date where appropriate.

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact our support team: