Terms & Conditions

Last updated 11 September 2026

01

Terms and Conditions

Welcome to the AEPEX website (the "Site"), operated by Suprlife Ventures Pvt. Ltd. These Terms and Conditions ("Terms") govern your access to and use of our Site, services, and products.

By accessing or using the Site, you agree to be bound by these Terms, including any future modifications. Please read these Terms carefully before using the Site.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

02

Acceptance of Terms

By using the Site, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Site.

03

Changes to Terms

AEPEX reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date."

Your continued use of the Site after changes have been posted constitutes your acceptance of those changes.

04

Use of the Site

  • You agree to use the Site only for lawful purposes and in accordance with these Terms.
  • You agree not to use the Site for any illegal or prohibited activity, including fraud, harassment, or infringing on the rights of others.
  • You must be at least 18 years old to use the Site or have appropriate parental consent if permitted under applicable law.
05

Account Registration

To make purchases, you may be required to create an account with us. When registering, you agree to provide accurate and current information, including your name, email address, and payment details.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.

06

Products and Services

  • All products and services available on the Site are subject to availability.
  • AEPEX reserves the right to modify, discontinue, or limit the availability of any product or service at any time.
07

Pricing and Payment

  • All prices are listed in Indian Rupees (₹) and are subject to change without notice.
  • Payments are processed through our secure payment gateways.
  • You agree to provide accurate payment information.
  • Sales taxes, shipping fees, and other applicable charges may be added at checkout.
08

Shipping and Delivery

  • Shipping times and fees may vary depending on your location and the shipping method selected.
  • AEPEX is not responsible for delays caused by third-party shipping carriers, customs, weather, holidays, or other external factors.
09

Returns, Refunds & Exchanges

No Returns or Exchanges

We do not accept returns or exchanges for any products. Due to product safety, hygiene, and authenticity considerations, all sales are final.

However, we will gladly assist with a replacement in the following cases:

  • You receive a damaged product.
  • You receive an incorrect product.

Replacement for Damaged or Incorrect Products

Mandatory Conditions

To request a replacement, a clear unboxing video is mandatory. The video must:

  • Start before opening the package.
  • Clearly show the outer box, inner packaging, and product.
  • Clearly capture the condition of the package and product upon opening.

Requests without a valid unboxing video cannot be processed.

This policy helps us maintain product safety, hygiene, and authenticity for all customers.

10

Intellectual Property

  • All content on the Site, including logos, designs, images, text, videos, and trademarks, is the property of or licensed to AEPEX and is protected by applicable intellectual property laws.
  • You may not reproduce, distribute, modify, or use any content from the Site without the express written permission of AEPEX.
11

Limitation of Liability

To the maximum extent permitted by applicable law, AEPEX will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including errors, omissions, interruptions, or delays in service.

12

Indemnification

You agree to indemnify, defend, and hold harmless AEPEX, Suprlife Ventures Pvt. Ltd., its affiliates, employees, representatives, and agents from any claims, damages, liabilities, losses, costs, and expenses arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

13

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the applicable jurisdiction of the courts in India.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact AEPEX through the customer support details provided on our website.

By continuing to use the Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.